Bgo Casino certainly makes a splash with the headlines of its Welcome Bonus, since it boasts a package of up to £100 in bonus money plus a total bundle of 10 free spins to tie up that present.
As usual we like to dig deeper into the terms and conditions for you to extract the essential details that underpin these bonuses, and the important points to note are:
Minimum Deposits – A minimum deposit of £10 is needed to trigger the first and second stages of the bonus, whereas £30 is the threshold for the third and fourth opportunities. That means a minimum commitment of £80 (approximately 1400 ZAR) will let you unlock all four chances to earn bonus money from this package, translating into £90 (1600 ZAR) extra to play with.
Wagering Requirement – this is set at 35 times the bonus paid. This is very competitive with rival casinos, where the usual figure we find is 40 times the bonus.
Game Weighting – the advertised contributions to the wagering requirement are:
- Slot games and scratchcards contribute 100% (subject to some exclusions).
- Video pokers and Roulette contribute 20%.
- Blackjack and Baccarat contribute 10%.
- Keno Games, Blackjack Switch Pai Gow, Stravaganza, Pontoon, Red Dog, Spin A Win, Casino War, Wild Vikings, Let ‘em Ride, Double Attack Blackjack and UK Blackjack contribute 5%.
- Progressive Jackpot Games, Lucky Blackjack and all double up features on slots & Video Poker (all varieties) contribute 0%.
- All other games contribute 25%.
Taking all things into consideration we rate bgo Casino’s Welcome Package very highly. Its terms make it one of the better value for money bonuses currently available for new players in our opinion, and slot fans will love having the extra bundle of free spins thrown in for good measure too. This is definitely a strong incentive for players who love to hunt out the best bonus offers.
Bgo actually divides its casino games amongst three different tabs, Casino, Vegas and Games but your player account lets you access them all, so we’ll consider them all part of this review. The reasons for this division are not exactly clear (although we suspect it’s to do with licensing rights from the game developers which are too tedious to go into here!) but the bottom line is that there are simply hundreds of outstanding games to enjoy here!
The Casino tab is home to exclusively Playtech games, so a source of superb table games and slots such as White King, the Age of Gods series and the millionaire making Jackpot Giant. Click into bgo’s Vegas section and you’ll arrive in a wonderland of legendary slots from Scientific Games, meaning access to Cleopatra, Da Vinci Diamonds, Rainbow Riches and the MegaJackpots progressive games amongst many other blockbusting casino slots. Finally, hopping across into the Games section puts you into a playground of NetEnt’s finest wares – and than means player favourites like Starburst, Gonzo’s Quest Jack Hammer 2 at your fingertips too.
Beating bgo’s Boss away from your desktop PC is made wonderfully easy with its superb mobile casino that works very elegantly on any mobile device that can surf the Web. Bgo also offer the convenience of native apps for Android and iOS devices too, which is a nice touch we always like to see and which not all online casinos bother with.
Bgo’s mobile casino experience is no poor cousin of its desktop site with little lost in translation, and your bgo player account is universal whichever digital device you use to play sessions. Whether you sign up first at its mobile or desktop casino, the account you create is the key to your entertainment at both. And what’s not to like about that?
Bgo bills all its incentives for players as the ‘Boss’s Promotions’ and it’s in this section of its site you’ll find what the latest treats for loyalty are. Bgo have a good reputation for refreshing its promotions for returning players with seasonal offers and other ad hoc treats, and at the time of review there was a reload bonus to pick up on deposits of £15 or more, a Blackjack bonus to win with back-to-back blackjack hands on specified tables plus a prize draw to win gaming consoles and free spins. All good with us!
Further to these promotions that are open to all its players, bgo also offers a traditional online casino loyalty programme (which it calls ‘Hotel bgo’). As is usual with such schemes, all play earns you loyalty points and accruing specific levels of points during each month – elevating you to different ‘floors’ in its Hotel in bgo-speak – will earn you extra player privileges such as exclusive bonuses and enhanced customer services.
Customer support is available to South African players from Mon-Sun from 9.30am to 1.00am.
- Direct email – email@example.com
- Email via from on Website.
- Live Chat (only available to registered players).
We always prefer to see around-the-clock support for players, so the limited hours at bgo are a little disappointing however we can’t criticize the casino for the quick response times and efficient service when it is open. All our queries were handled very well, and once registered as a player the additional facility of Live Chat provides an even more convenient route to get help which also mitigates any criticism we might have had about the lack of phone support.
South African players will need to manage their accounts using GBP at bgo rather than ZAR, but this isn’t overly inconvenient with currency conversion being automatic on the way in and out of your player account. Payment options are a little limited, however with Visa and Mastercard available for debit / credit card transactions and Skrill or NETeller providing e-wallet alternatives this should be no hurdle for most players.
Withdrawal times are what we’ve come to expect from the best online casinos, so using debit / credit cards will add between three to five days delay after bgo has processed a request to cash out winnings, whereas Skrill and NETeller should add no delay. One very important thing to note about the Skrill and NETeller options at bgo is that deposits with either service are not eligible to trigger the casino’s Welcome Bonus, so be careful not to use them for this purpose to avoid missing out!
Bottom line about bgo casino
Bgo Casino may not have a specific South African site, however it has so many strengths we’d be mad not to bring it to your attention. Its Welcome Bonus, on-going promotions, first-class customer service and (most importantly) stunning choice of games from NetEnt, Scientific Games and Playtech make it pretty-much irresistible. You may not always meet the challenge of beating its iconic Boss character, but we think you’ll enjoy a fantastic casino experience giving it a go at bgo!